Help In Account Recovery

GamingCowboy

Dear Kabam,I haven’t played MCOC in a long time and I need help recovering my account. I forgot all of my login information. I have invested quite an amount of money and I don’t want it to go to waste. I changed phones so that’s why I need to recover my account.Can you help me?

GroundedWisdom

You can send a Support TIcket. You'll have to provide information for verification.

GamingCowboy

@GroundedWisdom I don’t remember any information though

GroundedWisdom

Unfortunately, there's not much that can be done in that case. They have to verify things. Otherwise anyone could gain access.

GamingCowboy

@GroundedWisdom that may be the case but I found another post back in March asking the same and Kabam responded

Vatris

Do you know which email you used for the account? If so that's all you need to locate it

GroundedWisdom

You can send a Support Ticket using this Link.
http://kabam.force.com/PKB/KbContactUsForm?language=en_US&game=a0Za0000013VnVqEAK

GamingCowboy

@Vatris I do know which account I linked to google play but I now have iOS so..

Vatris

GamingCowboy said:

@Vatris I do know which account I linked to google play but I now have iOS so..

Do you by chance have any idea what the name of the google play account was or what email was linked to it? Also do you have a kabam account

GamingCowboy

@Vatris yes I do to all but I forgot all my login info for the Kabam account

Kabam Zibiit

Hey there, as others have mentioned, our Support Team would be the best equipped to look into something like this. You can reach out to them directly here.