App freezing when checking invites

ElsaEternalElsaEternal Member Posts: 99 ★
in Bugs and Known Issues
Anyone else having this issue? Every time someone sends me a dungeon invite and I go to check it, the game freezes and I have to force close it in order to go back to playing. If I restart and try to check the invites again, it freezes again. If anyone knows a workaround besides not looking at it, that would be great.

Comments

  • 10or_Strong10or_Strong Member Posts: 1,202 ★★★
    I reported the same issue in the bugs and fixes Android issues thread for 24.1.1. It's a problem.
  • The_OneThe_One Member Posts: 2,936 ★★★★
    Mine doesn't freeze but when I decline the invite it doesn't go away.
    Really annoying having it permanently stuck in the bottom corner of my screen
  • ElsaEternalElsaEternal Member Posts: 99 ★
    I'd gladly trade it not going away for it making the game not work 🤣
  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey ElsaEternal, I'm sorry to hear you've encountered this loading issue. In an effort to resolve it, I recommend trying the troubleshooting steps below.

    - iOS Troubleshooting
    - Android Troubleshooting

    There are many devices capable of running the game and there are many different factors which can cause issues like this to occur. However, we're always reviewing any reports we receive and working to develop and implement improvements on our end to help make the game run as smoothly as possible on as many devices as possible.

    To help us keep track of everyone's feedback about loading issues, we created the dedicated threads below.

    - iOS Lag and Performance Issues Thread
    - Android Lag and Performance Issues Thread

    If you haven't already, please take a moment to contribute to whichever of those discussions is relevant to you by providing the details outlined in our Bug Report Template.

    Thank you very much in advance for your help!
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