Beta help before it actually starts

Ok the last 2 betas I signed up for did not work, including the most recent colossus and Logan beta. So I would like to know what I can do to get it to work before the next 1 actually begins because I signed up for the AQ beta as well. I hit the button to go to the beta and it carries me to my sons account and not mine, the 1 I actually signed up for the beta on. I have a video of this if someone would like to see it, maybe that’ll actually help solve the problem.


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