**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
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Getting rank down email, but not actual rank down ticket.

I have received the email saying here is the rank down ticket 4 times. But each time it says the rewards are already claimed, which they are not. The rewards stash is says the rewards are there, but cannot be collected. There is no ticket in my inventory

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