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Text Button Problem

MrMe6261MrMe6261 Member Posts: 2
in Suggestions and Requests
So for the last 2 weeks I haven’t been able to text to any of my friends due to this problem where if you type a sentence or a word down and press the green button that is meant to send the text nothing would happen and the text wouldn’t appear.Any help on how to fix this?

Comments

  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey MrMe6261, I'm sorry to hear you're having this issue. If you haven't already, I recommend trying the troubleshooting steps below in an effort to resolve it.

    - iOS Troubleshooting
    - Android Troubleshooting

    If those steps don't resolve the issue, it's possible you're unable to use the in-game Chat as a result of having received a temporary or permanent Chat ban.

    Unfortunately, we're unable to view account-specific information here in the Forums and can't be sure if you've received a Chat ban or not. Therefore, I recommend reaching out to our Support Team for clarification. You can contact them by clicking HERE.

    Alternatively, if you would prefer to contact our Support Team from within the game, simply click on the gear shaped icon, located in the top left corner of the Home screen. From there, tap the button which says “Support”, then tap the button that says “Need more help? Contact us”.
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