War Ratings not frozen

For the last two war seasons, our rating was not frozen and it did change. We booked a case both times and received a generic response saying we know about the issue and the cases were closed.
Kabam, can you confirm that this has been fixed. I have found nothing in the forums either that this has been resolved.
Kabam, can you confirm that this has been fixed. I have found nothing in the forums either that this has been resolved.
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