Random connection issues.

The game has been running fine for me up until yesterday around 1pm est. From them until now; the game gives me the connection issue marker after everything I do. Logging in, claiming items, alliance help, claiming crystals, moving in a map, starting a fight, and so forth. I got DCed during AQ earlier today and now it's gotten so bad that he gives me a "can't log in due too connection issues" at the title screen. I haven't been able to get on for about 3 hours. What's the deal?

Comments

  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey Ketchup1791, I'm sorry to hear you've been experiencing connection issues.

    There are many devices capable of running the game and there are many different factors which can cause issues like these to occur. However, we're always reviewing any reports we receive and working to develop and implement improvements on our end to help make the game run as smoothly as possible on as many devices as possible.

    To help us keep track of everyone's feedback about connection issues, we created the dedicated threads below.

    - iOS Lag and Performance Issues Thread
    - Android Lag and Performance Issues Thread

    If you haven't already, please take a moment to contribute to whichever of those discussions is relevant to you by providing the details outlined in our Bug Report Template.

    Thank you very much in advance for your help!
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