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$29.99 Doom bundle

I tried purchasing the Doom bundle for the 2nd time and an error came up. It didn't go thru but my bank account was deducted for 3 transactions and the game is still showing 1 bundle available. How do i get my bank account credited? Wtf

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  • JadedJaded Member Posts: 5,477 ★★★★★
    Ultimately the purchases are through Apple/google. So you have to contact them. Although with the new policy of kabam in regards to refunds through providers I’d message kabam support first to confirm they want you to proceed with a refund from the provider.

    As far as getting the second bundle kabam support would also help you there.
  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey hrhittersteve, unfortunately, we don't have direct access to in-game accounts here in the Forums and are unable to help with account-specific issues like this. Therefore, I recommend reaching out to our Support Team for assistance. You can contact them by clicking HERE.

    Alternatively, if you would prefer to contact our Support Team from within the game, simply click on the gear shaped icon, located in the top left corner of the Home screen. From there, tap the button which says “Support”, then tap the button that says “Need more help? Contact us”.
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