To prevent exploitation, we will prevent new Accounts from being able to Gift enlistment crystals. We will also be taking action on those who are using 3rd Party Sellers, Bots and other farms to gift themselves mass amounts of Enlistment Crystals. Lastly, we will be adding an expiration timer to Enlistment Crystals. All unopened Enlistment Crystals will expire on Oct 18 @ 17:00 UTC. For more information, please see this post: https://forums.playcontestofchampions.com/en/discussion/346104/updates-to-enlistment-gifting-event
We have adjusted the node placement of the new AW maps to better allow path traversal. As a result, defender placements have been reset. Please, take a moment to re-place your defender setup. We will be pushing out a message in-game shortly.

Where are my shards?

NojokejaymNojokejaym Posts: 3,859 ★★★★★
So I purchased a 15k featured 5 star crystal by accident I contracted kabam by email and they acknowledged it, they then removed the crystal as I didn’t open it but haven’t returned my 15k 5 star shards and then when I emailed them about my 15k shards they closed the discussion. It’s been well over 12 hours and now I’m assuming that they are robbing me of my 15k 5 star shards. I hope I’m wrong and that they return it but atm it feeling as if they aren’t going to.


  • NeotwismNeotwism Posts: 1,803 ★★★★★
    Im sure they didn't intentionally rob you. It may have been a simple mistake. Have u tried restarting the game? I would wait 24 hours and if u haven't heard anything from them send another ticket or email.
  • NojokejaymNojokejaym Posts: 3,859 ★★★★★
    I’ve restarted the game plenty of times, maybe just gotta wait 8 more hours then a day would have gone by
  • Sean_WhoSean_Who Posts: 583 ★★★
    Nothing will be done on the forum. Just send another ticket.
  • NojokejaymNojokejaym Posts: 3,859 ★★★★★
    Sean_Who said:

    Nothing will be done on the forum. Just send another ticket.

    I did and they closed it
  • Aomine_Daiki10Aomine_Daiki10 Posts: 1,530 ★★★★★
    By Accident :D what took you there in the first place if not indecision
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