Unit Offers Pop-up Verification Need

PatientZeroPatientZero Member Posts: 28
I'm convinced Kabam purposely pops up the unit offers in the same location as things like next fight, upgrade champions and opening crystals. Yesterday when going to click the screen a 1000 unit offer popped up and I hit it before I even had time to read it. There is no verification so it's not like "are you sure?". Contacting support I expected to have something helpful. The reply basically asked for a bunch of info. I honestly need less verification of an account to access my credit cards. I'm trying to get what I can but really, can it be that hard to code in a verification of unit spending on the pop up? I do coding and this is a simple IFTTT. Has anyone else had this problem?

Comments

  • PatientZeroPatientZero Member Posts: 28
    Update. It took some digging, but once I got the information to the next of my abilities, Kabam was able to help me trafficked the issue. I still think the deals need a verification or a way to turn them off from popping up, but thank you for fixing my issue. I'm glad Kabam tried to help where it can.
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  • 10or_Strong10or_Strong Member Posts: 1,200 ★★★
    I would definitely appreciate a simple "are you sure?" when clicking on the unit offers.
  • spaceoctopusspaceoctopus Member Posts: 1,111 ★★★
    Agree. I’ve bought one by mistake as well, support did reverse the purchase, but it was a hassle I never want to repeat.
  • HilldarHilldar Member Posts: 217 ★★
    Me too. Incredible hassle to get it reversed but if you stay persistent you have a chance
  • Speeds80Speeds80 Member Posts: 2,017 ★★★★
    I’ve done it about 5 times now, they must be sick of doing the unit refunds, one time they asked me To verify with a bunch of info including the first two purchases on my 4 year old account. As if I could
    Remember them. After about 5 back and forths they told me
    How I could access my old info through iTunes. What a waste of time
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