The game team has resolved this issue. Keys will be distributed via in-game messages and the quest timer will be extended.
More information and timeline here.
*This includes currently unclaimable keys as well*
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.

2 weeks since the outage and no compensation

frodo2377frodo2377 Posts: 305 ★★★
It's been 2 weeks since the game was unplayable for some due to the "Pick your side" bug. We know compensation was being discussed, but there has been no update on it that I have seen on the forums. Kabam. Is this still being discussed on your end or have you come to a decision? Hopefully you didn't forget about it because we sure haven't.


  • Unio77Unio77 Posts: 2,515 ★★★★★
    You live with what you get
  • frodo2377frodo2377 Posts: 305 ★★★
    I'm not talking about the minor server outages that last 30 min or less. I'm talking about the bug that kept people from playing for 2-3 DAYS. Big difference. If Kabam has decided not to do compensation for that outage....then say so. All silence does is fuel speculation. Just come out and tell us one way or the other. No we aren't/Yes we will/We're still discussing. I don't think that's too much to ask.
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