We are aware of the issues surrounding collecting items from an in-game message(s). The team is working to resolve the issue and is hoping to have it sorted by the end of the week. More information and future communications will happen here.
We will be closing/merging any newly created threads related to this issue.

When will missing cutscenes from Act6 ch3 return?

Since at least 5 months now the cutscenes from ch3 of act 6 have been missing. I personally am invested in the story and have stopped my story progression until it’s fixed.
I sent a ticket and kabam acknowledged they were aware of the bug.

Is this bug getting fixed anytime soon?


  • Paulni86Paulni86 Posts: 48
    still missing in the 28.0 update. Is there a timeframe for this?
  • Paulni86Paulni86 Posts: 48
    Guess I have to push through act 6 now for the new progression level next month without taking part in the story
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