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Quake isn't quaking

Holding heavy has no effects. She can't evade or put any aftershocks on the opponent. She basically a champion with no powers what so ever.
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My guess is either your coming up against one of those champs, your trying to use their against truestrike or you are doing something wrong with your play style
However I have tried her again this morning out of curiosity, fought one of the same duels I tried originally, and she worked fine. Lets just say I won't be spending anything on this game until all the current bugs are ironed out. Thankfully I wasn't in the middle of end game content when she decided to have a breakdown! lol