Need help with Game crash PLEASE
Dylanc0405
Member Posts: 45 ★
Imma try and make this as short as possible. I previously contacted about the game crashing and not giving me the correct champ and the case was closed prematurely 3 separate 
times after a response from kabam . I was opening a crystal and got the Wifi symbol all know. I landed in fury. I was excited so I toom a picture with my second work phone. The game crashed and i restarted it and fury is NOT on my Roster. I literally have PROOF that I landed on nick fury. You can clearly see it's MY account and that 5 star nick fury WAS the champion. But instead kabam is telling me bullcrap like this "Please know that the spinning animation and banner below it displaying the Hero portraits are entirely aesthetic and have no effect over the drop of the Crystal itself. Due to lag, your spin may be slower on your device. When the device information synchronizes with the server again, the data updates and your spin lands on the final reward and this is correct. Be informed that the reward has been set already even before you spin it". This makes no sense. Out of all the thousands I've spent on this game in 5 plus years and the one time I contact in regards to the error expecting understanding, they just tell me well " the sever makes sure u get a correct reward and keep.closing my cases. Its obviously NOT correct bc I landed on a 5 star Fury WITH PROOF. This issue needs to be corrected and those signature levels removed from the champ and replaced the the 5 star Nick fury but i cant actually talk to anyone and they just close my case as soon ad they reply to my email.
times after a response from kabam . I was opening a crystal and got the Wifi symbol all know. I landed in fury. I was excited so I toom a picture with my second work phone. The game crashed and i restarted it and fury is NOT on my Roster. I literally have PROOF that I landed on nick fury. You can clearly see it's MY account and that 5 star nick fury WAS the champion. But instead kabam is telling me bullcrap like this "Please know that the spinning animation and banner below it displaying the Hero portraits are entirely aesthetic and have no effect over the drop of the Crystal itself. Due to lag, your spin may be slower on your device. When the device information synchronizes with the server again, the data updates and your spin lands on the final reward and this is correct. Be informed that the reward has been set already even before you spin it". This makes no sense. Out of all the thousands I've spent on this game in 5 plus years and the one time I contact in regards to the error expecting understanding, they just tell me well " the sever makes sure u get a correct reward and keep.closing my cases. Its obviously NOT correct bc I landed on a 5 star Fury WITH PROOF. This issue needs to be corrected and those signature levels removed from the champ and replaced the the 5 star Nick fury but i cant actually talk to anyone and they just close my case as soon ad they reply to my email.
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