Why people should use revive/heal items couse your servers are wooden??

So, I joined AQ map 5, opened my fight with Dormamu, and pushed button Fight, after that KaBaM server gone down and I couldnt connect to game for several minutes, nor WiFi, nor Cellular data worked to enter game. There was no WiFi problems, nor Cellular, nor phone problems - becouse such problems are common to a lot of players, iOS and Android. So, who is going to pay for our heal/revive items when YOU fail doing your work? How people are suppose fight in AQ/AW when YOU cant fix your bugs?
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