Why can some people access the new update and others cant

Danthexman

I've noticed many people in my alliance have been doing the new platinum pool arena update and also many people on global are also talking about it however I'm still unable to access the update. Is this normal and do many others here not have access yet? If so, why?

Vendemiaire

Are you Uncollected yet?

Danthexman

Not yet, no. Is it only for uncollected and up?

Vendemiaire

Then that’s why. Yup, UC and above.

Danthexman

Ok, cool. Thanks for that