The game team has resolved this issue. Keys will be distributed via in-game messages and the quest timer will be extended.
More information and timeline here.
*This includes currently unclaimable keys as well*
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.

Fix Prize Claiming Issues

When being given the option to select a specific item/prize from either quest completion (Abyss Completion) or from the Platpool Arena, we as summoners have no options to be able to check our inventories to be able to see what items we have in stock. We need a way to either be able to check our inventories or to back out of the prize claiming selection screen. Kabam has stated they will not refund or change choices made by summoners as a result of prize claiming. If so then allow us the ability to be sure in our choices when making potential account changing decisions. As it stands right now....we are having to live with the consequences of your poor design.


  • frodo2377frodo2377 Posts: 305 ★★★
    Here is an idea that should be relatively easy to implement that should fix this issue....put a "total number" as part of the prize icon so summoners know how much of a certain item they have before claiming it. Problem solved. Get on it.
  • GrumpybonesGrumpybones Posts: 8
    AQ prize claiming. If you switch alliances after the event has ended but the weekly prizes have not dropped into your in ox, you dont get anything. This can happen if you are eager to move or are kicked from an alliance. Even after the Honors prizes are already claimed. This really makes no sense and adds nothing to the game. Once the event has ended you should get the rewards regardless and f your presence or absence at that point since there is no way to collect in your new group or anything that would unbalance the game.
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