The holiday “gift”

Jonny14o

I never saw a message for it in the inbox and I just saw the gift in the inventory next to the past event quest keys and other non usable things and I didn’t think twice about it thinking it was a past thing cause I didn’t read anything about it and I clicked it and it turned to coal, can we not lose anything please, I’m sure a lot of other people went through what I went through and opened it without reading and knowing what it was. Please don’t make us suffer for not getting the mail