Chats crashing [More Info Needed]

doctordoomdoctordoom Posts: 261
edited October 2017 in Bugs and Known Issues
Alliance chat global and freind chat randomly goes blank and takes like 3 more minutes to get back up the whole alliance button does the same plz fix this
Post edited by Kabam Wolf on
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Comments

  • doctordoomdoctordoom Posts: 261
    edited September 2017
    Is this happening with anyone else? i have a Google Nexus 5 phone that I'm playing on if that will help.
  • Could you guys cheak this out?
  • Chats still crashing plz cheak this out
  • Yep just not showing up at all anymore
  • Will someone cheak this out plz?
  • RaaRaa Posts: 294
    I wonder how the alliances that don't use external chat apps are handling this
  • I would really love skmone to cheak out this problem
  • It's really bugging me
  • Hey there!

    I'm sorry for a delay with this! Can you tell me the OS of your Nexus and what version of the game you're on? How often does this happen?
  • 2nd_slingshot2nd_slingshot Posts: 221
    yeah it just disappears and reappears after scrolling through three or four menus
  • It's a Android phone it happens pretty often then comes back 2-3 minutes
  • Happens about every 8 minutes I would say
  • Any other info needed?
  • Not even under investigation?
  • Hope we can get this fixed soon...
  • HeraldofNoneHeraldofNone Posts: 237
    edited October 2017
    This happens frequently on my New Galaxy Note 8 running Android 7.1.1.
    Blank screen for no reason while looking at Global chat. For a long time now the first few words you type to ANYONE in game disappear after 2 or 3 secs of typing.
    Its getting VERY annoying!
  • Yeah this needs fixed!
  • Been waiting for 6 whole days and nothing but how often does it happen
  • When are we going to get a reply here?
  • Hey OP,

    Firstly, please understand that we are working to look into matters that you've brought to our attention and at times it can take a little longer than of the like to get back to you. For that, I do apologize.

    Secondly, can you please tell me which version of Android you are running and what version of the game?

    With this information, can you also post screenshots of the issue? Thanks in advance!

  • Hey OP,

    Firstly, please understand that we are working to look into matters that you've brought to our attention and at times it can take a little longer than of the like to get back to you. For that, I do apologize.

    Secondly, can you please tell me which version of Android you are running and what version of the game?

    With this information, can you also post screenshots of the issue? Thanks in advance!

    I just for the new update (The one to fix all the bugs) and it seems like this isn't happening anymore. I will post a screenshot of it if it happens again. Sorry I do understand that you guys+girls had alot of things to be fixed. Just took a while for a response and wanted to keep this alive for you could find me when you get a chance thank you!
  • 42ofr8bs7w6w.png
    Just happened again
  • Need this problem fixed
  • CassyCassy Posts: 727 ★★
    2nd time for Me now.
    Android oreo, Sony Xperia xa1, aktuell Version of mcoc
  • Hoping for a response by tonight
  • Kabam WolfKabam Wolf Posts: 1,277 ★★★
    Hey @doctordoom. Can you let me know your exact in-game name? Thanks!
  • Kabam Wolf wrote: »
    Hey @doctordoom. Can you let me know your exact in-game name? Thanks!

    My username is doctordoom!!!!!
  • Top champ is Ultron
  • Kabam WolfKabam Wolf Posts: 1,277 ★★★
    edited October 2017
    Thanks for the info! I'm taking this to the team.
    Post edited by Kabam Wolf on
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