The game team has resolved this issue. Keys will be distributed via in-game messages and the quest timer will be extended.
More information and timeline here.
*This includes currently unclaimable keys as well*
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.

Tire 1 Alpha

T1As are very important than T2A. It takes 16 T1As to rank up a 5* to R4 but only 4 T2As.For Progressing Player it is tough to get T1As than T2As. For Example, I am Overflowing T2A but don't have enough T1As to RankUp.
The Grater Solo crystal have Chance to Get But it is 0.45%. So, T1As have to add into Supreme solo Crystal with higher Chance to Get or add a Quest like Proving Ground for T1A.
The Amount of T1A to RankUp a 5* is Too much and not getting them like T2A for rankUp
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