**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
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Customer support tip/ update

Texas_11Texas_11 Posts: 2,638 ★★★★★
Just thought I share my experience.

The way I was able to get Customer support to file a ticket on the new support page was I had to log in with my gmail account that is connected with my Mcoc account.

Took me about 30 mins of re typing in my information, then finally my ticket was submitted.

Hope this helps.

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    Texas_11Texas_11 Posts: 2,638 ★★★★★
    Update ,
    Got my first response in 22 hours, only to be transferred to the appropriate department . I have to say from experience, the customer service response is significantly slower than what it use to be.

    Would be nice if they give you an ETA
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