The game team has resolved this issue. Keys will be distributed via in-game messages and the quest timer will be extended.
More information and timeline here.
*This includes currently unclaimable keys as well*
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.

Not received

Sonu16Sonu16 Posts: 10
edited January 2021 in Bugs and Known Issues
Why some of us didn't receive the war season rewards yet? Actively participated in all alliance war for the December month and half of January.
Post edited by Kabam Ahab on


  • The_Sentry06The_Sentry06 Posts: 7,775 ★★★★★
    Did you leave your alliance?
  • Sonu16Sonu16 Posts: 10
  • The_Sentry06The_Sentry06 Posts: 7,775 ★★★★★
    Did you participate in atleast 5 wars? If yes, then contact support I guess for your rewards or check your stash.
  • Sonu16Sonu16 Posts: 10
    Ok tell me all the possible reasons, u know of why we won't get rewards from alliance war?
  • The_Sentry06The_Sentry06 Posts: 7,775 ★★★★★
    -You didn't participate in 5 wars
    -You left your alliance mid-way and so, didn't do 5 wars after rejoining
    -A bug
    -You participated in some illegal activity

    Honestly, just contact Kabam.
  • Sonu16Sonu16 Posts: 10
    Ok thanks
  • Sonu16Sonu16 Posts: 10
    Illegal activities like what?
  • TitoBandito187TitoBandito187 Posts: 2,072 ★★★★
    It's criminal to keep this thread going. Contact support.
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