CAN NOT ACCESS ACCOUNT!

Cruz_Empire

Hello Kabam, I sincerely do not know what is going on but I can not access the game at all and I keep getting the same pop up message. I have also deleted the game and re-downloaded and nothing. Please someone help because I miss playing. I am Cruz Empire which is my ingame name and my email is [removed as per forum rules]

Daddrieda

That is indeed weird as you was able to reinstall the game with no issues. Have you tried on/off your WiFi router for 30 seconds? I do it sometimes when things seems off at my PC/mobile internet connection.

Cruz_Empire

Thanx for the tip brother but I have tried that many times actually lol. I run a 5 gig service because I am an online deejay. That’s never been an issue with something like this. I believe kabam locked me out but I don’t know why if that is the case.

Daddrieda

Can’t help you any further than this

Cruz_Empire

Thank you tho, I appreciate it.

Colinwhitworth69

Cruz_Empire said:

Thanx for the tip brother but I have tried that many times actually lol. I run a 5 gig service because I am an online deejay. That’s never been an issue with something like this. I believe kabam locked me out but I don’t know why if that is the case.

That's not the msg you see when you've been banned. Something is up with the network you're using. Have you tried without wi-fi enabled?

Cruz_Empire

Yes, I have tried that. I’ve done everything possible wifi related and router and modem related. Everything is fine in my house including my job because I work from home.

LORDSPOOKY66

Contact kabam support
They wont help u from forums

Kabam Zibiit

Hey there, you can get in contact with our Support Team here, as well as find some information on troubleshooting steps that may help with this.