Control issues

IvachaIvacha Member Posts: 4 ★
in Bugs and Known Issues
Hello,

Ever since I changed from iPhone 7 to 12 I have issues controlling my champions. They stand and hold block, don’t respond to back and forward swiping etc. If I pause the fight it gets back to normalbut after a while starts again with the holding block in place.

Comments

  • IvachaIvacha Member Posts: 4 ★
    I see posting on the forum is truly effective.
  • Kabam ValiantKabam Valiant Moderator Posts: 227
    edited May 2021
    Hey @Ivacha Thank you for pointing this out. If you could please take the time to submit a ticket into Support to see that this is investigated. It'd also help if you provide as much information as possible similar to this in IOS, thank you.
  • The_beast123The_beast123 Member Posts: 2,190 ★★★★
    I feel bad for you...
  • IvachaIvacha Member Posts: 4 ★

    Of course, I will do that. Thank you for getting back to me.
    Kabam Valiant said:

    Hey @Ivacha Thank you for pointing this out. If you could please take the time to submit a ticket into Support to see that this is investigated. It'd also help if you provide as much information as possible similar to this in IOS, thank you.

  • IvachaIvacha Member Posts: 4 ★
    edited May 2021
    Request submitted!
  • Destr0yerDestr0yer Member Posts: 47 ★
    The game engine was working last Summer. Whatever update was pushed on us in August 2020 messed up a lot of things and, to my knowledge, nobody has claimed responsibility. This reflects very poorly on Kabam senior guys. We need an acknowledgment of what took place, what had been shown to be affected, and a timeline and a roadmap of how things are planned to be fixed. Without this, hiding behind please submit your complaint in the dedicated thread severely damages your reputation and alienates player base. We don't need tier one customer support reps deflecting growing player frustration, we need senior Kabam guys stepping in and do some explanation asap.
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