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I am new to this ticket thing.

CrazyDominic2021CrazyDominic2021 Member Posts: 9 ★
edited August 2021 in General Discussion
What does this mail mean? [Image removed as per forum rules.]

Comments

  • CrazyDominic2021CrazyDominic2021 Member Posts: 9 ★
    I don't know what to do..please someone help.
  • LeNoirFaineantLeNoirFaineant Member Posts: 8,693 ★★★★★
    Going out on a limb here, but it looks like you should reply...
  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Hey there, the image you posted would indicate that if you opened a ticket with our Support Team, the team my have written back and may be waiting on your response to their last email, assuming the problem in question wasn't already resolved. If you have further questions, it would be best to reach out to the Support Team directly, as they would have access to the case in question to be able to find information and answer more questions on the matter.
  • CrazyDominic2021CrazyDominic2021 Member Posts: 9 ★
    I get it ,I have to reply but reply what exactly?
    I don't see any questions.
  • CrazyDominic2021CrazyDominic2021 Member Posts: 9 ★
    And that's the only mail I had received,after the complaint.
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