Double charged for 9/1 Thronebreaker card
Zpliptzy
Member Posts: 35 ★
I'm not sure how common it is, but I was double charged for the 9/1 Thronebreaker T3A/T6B selector card. I've verified it was a double charge in two ways:
1. The card was only designed to be purchased once
2. There are two charges in my iPhone purchase history and Paypal/Bank statements
It wouldn't be a big deal, if I'd received two of the card-it was one of the better deals, but I didn't. Now I'm caught in a bit of a dilemma. Normally, you can just refund a double charge from any other vendor, and you'll be taken care of. However, if I do that to this bundle, I'll get that Contest Credits bundle, and my account is essentially useless until I pay the charge, and am still double charged. Has anybody else been double charged for a deal?
Oh and before anybody says I should contact support-I have, 5 times now, and they close the ticket immediately every time, despite me providing screenshot proof that I was double charged. They're not even replying to the tickets anymore, just closing them as soon as they see them.
1. The card was only designed to be purchased once
2. There are two charges in my iPhone purchase history and Paypal/Bank statements
It wouldn't be a big deal, if I'd received two of the card-it was one of the better deals, but I didn't. Now I'm caught in a bit of a dilemma. Normally, you can just refund a double charge from any other vendor, and you'll be taken care of. However, if I do that to this bundle, I'll get that Contest Credits bundle, and my account is essentially useless until I pay the charge, and am still double charged. Has anybody else been double charged for a deal?
Oh and before anybody says I should contact support-I have, 5 times now, and they close the ticket immediately every time, despite me providing screenshot proof that I was double charged. They're not even replying to the tickets anymore, just closing them as soon as they see them.
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