Can't Reset Password - No Reset Code on email @mail.ru domain

GalaxyLordGalaxyLord Member Posts: 2
in Bugs and Known Issues
Seems like all users with this domain @mail.ru can't reset their passwords, more than 12 hours we have this problem, fix it please.

Comments

  • TenebrousTenebrificTenebrousTenebrific Administrator, Moderator Posts: 461
    I'm sorry to hear about the issue you're having with resetting your password. I will ensure the team is aware of this issue regarding the inability to reset the password in-game.

    In the meantime, please contact the Support Team directly, as they will be able to assist further to send along a password reset code to you directly. If you're unable to access Support in the game, you may utilize the web form for contact in English by Clicking HERE and choosing the "Need more help? Contact Us" button.
  • GalaxyLordGalaxyLord Member Posts: 2
    Hello, we still have this problem! No Reset Code, fix it please!
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