Logging into thee game

Vindicator_of_mcocVindicator_of_mcoc Member Posts: 52 ★
edited September 2021 in Bugs and Known Issues
Hey, everyone. A few hours ago I finally cleared my phone storage to be able to download the update for this for October. On checking PlayStore turn out there was an update for issues.bwasnt aware so I downloaded it, ever since then the app keeps closing automatically whenever o start it. I have no idea weather its my device or the update but any help would be nice
Post edited by Kabam Zibiit on

Comments

  • Vindicator_of_mcocVindicator_of_mcoc Member Posts: 52 ★
    Sorry for the typos
  • mgj0630mgj0630 Member Posts: 1,096 ★★★★
    Additional details would be necessary for anyone to offer any help.

    Game version
    Phone model
    Android/Apple OS version
    Cellular or Wifi connection

    Can you elaborate on "cleared phone storage"? Are you saying that you're phone's storage was so close to capacity that you had to delete things to make room to download the game? If so, how close are you to max storage now that you've downloaded an update?
  • Vindicator_of_mcocVindicator_of_mcoc Member Posts: 52 ★
    Basically I always clear my phone storage of useless things or things I don't require use of at the end of every month.
  • Vindicator_of_mcocVindicator_of_mcoc Member Posts: 52 ★
    Regarding my type of device I use a Nokia 4.2 , android 9 and I always use wifi to play.
  • Vindicator_of_mcocVindicator_of_mcoc Member Posts: 52 ★
    My storage both internal and As card combined is 64gogabytes of which o have used 30.
  • Vindicator_of_mcocVindicator_of_mcoc Member Posts: 52 ★
    Maybe I caused it by logging yesterday with my google play games by accident. I usually use my outlook to log in, but I play other games but never saved the data so I downloaded Google play games to do just that and went to log in to help in AQ but logged on. With play games everything was still the same. I'll try uninstalling and reinstalling the app to see if. It work.
  • Vindicator_of_mcocVindicator_of_mcoc Member Posts: 52 ★
    Sorry again for the typos. I really need to read over before sending.
  • Vindicator_of_mcocVindicator_of_mcoc Member Posts: 52 ★
    My game version is version 32.2.1
  • mgj0630mgj0630 Member Posts: 1,096 ★★★★
    I could be mistaken, but I don't think MCOC can make use of the external SD card, so that combined storage may not be relevant.

    How the storage (used vs overall) on your phones internal storage?

    Also, how much RAM does your device have. If only 2Gb, that may be cutting it close for where the game is currently.

    Have you tried force stopping all of your other applications before launching MCOC?
  • Vindicator_of_mcocVindicator_of_mcoc Member Posts: 52 ★
    I've used 29gig of internal storage, just updated all system software and still isn't working.also how do I access my Ram storage
  • mgj0630mgj0630 Member Posts: 1,096 ★★★★
    Difficult to say how you'd find your RAM, cause every phone is just a little bit different.

    I have a Samsung Galaxy S20 5G, and I can see mine by going to Settings>Battery and Device Care>Memory.

    As you can see, MCOC is currently using 2.5GB of RAM on my device, and it's in the background, so you can assume that goes higher when you're actively playing.
  • Vindicator_of_mcocVindicator_of_mcoc Member Posts: 52 ★

  • mgj0630mgj0630 Member Posts: 1,096 ★★★★
    That's still showing your phone's storage.

    I'm sure a quick Google search, something to the effect of "Nokia 4.2 how to see RAM" will show you how to find that on your device.
  • Vindicator_of_mcocVindicator_of_mcoc Member Posts: 52 ★
    Well I downloaded an app called phone master. Helped me get ready of 1.75gb of stuff and clear my ram storage I guess. It works now so thanks so much
  • Vindicator_of_mcocVindicator_of_mcoc Member Posts: 52 ★
    Man my typos are a lot
  • mgj0630mgj0630 Member Posts: 1,096 ★★★★
    Glad to hear you were able to get it sorted out.

    Happy grinding!
  • HolladamianHolladamian Member Posts: 1
    I’ve not been able to log in into the game since September 27. It just keep me on the loading page. Anyone else experiencing the issue?
  • Vindicator_of_mcocVindicator_of_mcoc Member Posts: 52 ★
    I was kinda experiencing the same just do what mig said it should work outs
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