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Missing cavalier nexus crystal compensation

hankothankot Member Posts: 10 ★
in General Discussion
Hi All,

Does anyone know how kabam keeps track of the wrong cavalier nexus crystal purchases?

What to do if I haven't received the compensation?

I play it on my iphone and I didn't registered the game with any email address, somehow is attached to my 'gamecenter' profile.
Previously when I tried to submit a ticket they were not able to help me because I couldn't provide the details (email address) they needed/the detail(s) were 'wrong'. Unfortunately this is not an option.

Thanks

Comments

  • ChovnerChovner Member Posts: 1,256 ★★★★★
    I bought the crystals right when they went live and didn't check the drop rates, but never received compensation, so not sure if I bought the wrong crystals or not. It's amazing this keeps happening so often.
  • MusikmenMusikmen Member Posts: 85 ★
    My crystals arrived yesterday
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