Banned Account

Omaha_88Omaha_88 Member Posts: 4
in Bugs and Known Issues
I just logged into my account for the Blade arenas and event, but now it says I am banned permanently. Does anyone know whats going on? I did not use a hack or share my account.

Comments

  • SamDeanImpalaSamDeanImpala Member Posts: 7
    Hi Omaha_88!

    As a fellow mcoc gamer, have you by any chance got reported in global? Usually if you say anything negative or offensive, players will report you and you may get your account banned permanently.
    I hope everything resolves itself with you. Good luck, buddy!
  • Omaha_88Omaha_88 Member Posts: 4
    Hi Sam,

    I only had that happen one day because my friend thought that it was funny.
  • Eb0ny-O-M4wEb0ny-O-M4w Member Posts: 14,079 ★★★★★
    You either hacked or shared your account with anyone.
    Either way, contact support. Nothing will be done here
  • SamDeanImpalaSamDeanImpala Member Posts: 7
    I’m sorry to hear that, Omaha_88!
    My advice to you is wait it out for a few days, usually it’ll take a week. I’ve been chat banned a few times in the past, and I waited about a week and half until I was able to talk again. Best of luck to you. :smile:
  • Omaha_88Omaha_88 Member Posts: 4
    How do you contact the support?
  • MAJORRX2514MAJORRX2514 Member Posts: 3
    Omaha_88 same thing happened to me but it says ur banned for 168 hrs
  • Omaha_88Omaha_88 Member Posts: 4
    Mines says that I am banned permanently
  • SamDeanImpalaSamDeanImpala Member Posts: 7
    Omaha_88,

    Here’s the link to contact Kabam support. Let me know if you need anything else. :smile:

    http://kabam.force.com/PKB/KbContactUsForm?language=en_US&game=a0Za0000013VnVqEAK
  • Kabam VydiousKabam Vydious Member Posts: 3,598 ★★★★★
    Hi there @Omaha_88

    We don't allow for posts regarding actions taken upon an account by our teams. If you wish to discuss the matter you need to contact support. In order to do this, you'll need to go HERE for ticket submission.
This discussion has been closed.