**KNOWN ISSUE WITH SIDE QUEST KEYS**
The game team has resolved this issue. Keys will be distributed via in-game messages and the quest timer will be extended.
More information and timeline here.

*Resolved* Loading Time / Game Down Issue [Merged Thread]

1235

Comments

  • Device and Version: iPhone 13 Pro

    Device Operating System: iOS 15.3.1

    Mobile Carrier: Verizon

    Cellular or WiFi: Both, issue impacts both internet and Wifi

    Game Version Installed: 33.3.0

    Game Mode: Story Quests, Event Quests, Arena, Alliance Quest, Alliance War, logging into the game, moving into specific menu options (Ex. home screen to inventory). Issue impacts auto-fighting

    Champions Affected: All champions

    Active Boosts: No boosts active

    Description of the Issue: Loading of the game or clicking inside app is taking 10 times longer than normal. Its about 2-3 minutes to log in, 30 seconds to access any aspect of the game, 15 seconds between moves, 15 seconds to load fights after clicking "fight" button. This impacts auto-fighting as well. Screen recognizes the click but the actual movement is delayed. This does NOT have an impact during fights (just the loading of any aspect of the game).

    Screenshot or Video: available to share
  • GunterD_1GunterD_1 Posts: 18
    Device: iPhone 13
    Device Operating System: iOS 15.2.1
    Mobile Carrier: T-Mobile
    Cellular or WiFi: Both
    Game Version: 33.3.0
    Game Mode: Every transition and loading screen
    Champions Affected: none
    Active Boosts: none
    Description of issue: Just about every action takes a very long time. Loading into the game takes well over a minute. Entering any quest, moving, entering a fight, activating a pre-fight, exiting a fight, and most menu interactions also take about 5 times longer than it used to, 10-20 seconds for each generally. Not seeing any lag or stuttering during fights. Started in the evening of February 16th.
  • jrkst34jrkst34 Posts: 15
    Device: iPhone 10
    Device Operating System: iOS 15.2.1
    Mobile Carrier: Verizon
    Cellular or WiFi: Both
    Game Version: 1199522
    Game Mode: Every transition and loading screen
    Champions Affected: none
    Active Boosts: none
    Description of issue: Every page is just a bit slower to load...fights are fine, but getting to the fight or to any other screen takes 2-3 seconds, where it used to be almost instantaneous.
  • The loading is taking too much time. My alliance members have also been facing this issue. Please fix it soon.
  • JansehJanseh Posts: 3
    Mcoc has literally been taking for ever to load any fixes?its beyond annoying when im trying to 100% act 6 im on a iphone 11 pro max this hqs never happened before
  • JessieS said:

    The loading screens seem to take forever . I thought at first it might be my wi fi but I checked and everything is fine

    Yeah it's taking 1 minute to load. I can't play arena due to this.
  • AsuraOfHelAsuraOfHel Posts: 1
    It now takes an eternity to load. I think kabaam needs to do something .
  • Mukesh5445Mukesh5445 Posts: 24
    edited February 2022
    I am also noticing since yesterday the game has become very slow, I wish it was taking double time to grind the arena ,side quest and events quest for the loading time issue.
  • SaySay Posts: 6
    edited February 2022
    Is it just me, or this game super slow right now? Having difficulties logging in and when I do get in everything is moving like slow motion. Kabam needs to increase their Server count!
  • 6pamok6pamok Posts: 1
    edited February 2022
    I have same issues with my iPhone XS
  • MordomanMordoman Posts: 33
    Game loading time 1 second gelip kabam
  • MordomanMordoman Posts: 33
    Yes very slow android system
  • BigManOnCampusBigManOnCampus Posts: 376 ★★★
    Auce said:

    Game not running at all for me...

    same
  • Joker1976Joker1976 Posts: 440 ★★
    Yep and they still haven’t made a response of how they will address this …go figure .
  • BigManOnCampusBigManOnCampus Posts: 376 ★★★
    Say said:

    Is it just me, or this game super slow right now? Having difficulties logging in and when I do get in everything is moving like slow motion. Kabam needs to increase their Server count!

    yea this is crazy..
  • awesomesauceawesomesauce Posts: 774 ★★★
    I cant even login to the game on either device
    Android Google pixl 6 pro
    iPad mini 4th generation

    both have all OS and game updates.
  • GamerGamer Posts: 9,742 ★★★★★
    The game is probably down
  • I can’t even log in now.
  • AdvAdv Posts: 195
    Same thing here
  • Crine60Crine60 Posts: 1,368 ★★★★
    I can't get past falcon loading screen. Just getting network connection WiFi signal icon. Obviously my connection is fine since I am on here.
  • Gblake1965Gblake1965 Posts: 23
    Sounds about right
  • Yeah I can’t log in one iPhone 12 pro
  • MordomanMordoman Posts: 33
    i hope you're not waiting for March, kabam
  • DemonzfyreDemonzfyre Posts: 20,721 ★★★★★
    What? It looks to be for a lot of people right now. Most like a server issue where they'll need to do emergency maintenance.
  • MordomanMordoman Posts: 33
    Yes demonzfyre 👍
  • Avisek_GhostAvisek_Ghost Posts: 16
    Game is not loading, showing lost wifi signal at the logging in screen, but the internet is working fine. Anyone else experiencing same ?
  • Crine60Crine60 Posts: 1,368 ★★★★
    I have AW/AQ weekly compensation to claim that will probably be expired before the game lets me back in. I don't know how to time claiming rewards tab things from overflow because I never know if the game will be up or not when I plan on waiting until close to expiration so the items have longer before they expire from regular stash overflow.
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