**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
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Problem with purchase

mortenhymortenhy Posts: 491 ★★
edited May 2022 in Suggestions and Requests
I'm have tried everything, and now I have attempted to buy the cavalier daily 4 times and it's not possible... there's no problem with my card on my end, so just wanted to hear if other experience this? Earlier today I tried 6 times buying the nexus offer and without luck.. think I have bought via the in-game shop maybe around 100 -150 times in the last 7 years and I have never experienced this before... I have tried everything (checking if I have money, tried to delete the card, update the card etc), so I'm not sure what to do now...so I thought I would ask if other's have experienced the same problem?
Post edited by Kabam Porthos on

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    Kabam PorthosKabam Porthos Posts: 4,676
    Hey @mortenhy, we don't have direct access to in-game accounts here in the Forums. For something like this, I would recommend getting in touch with our Support Team. You can contact them from the game's home screen by clicking the gear-shaped icon in the top-left corner and then scrolling down to the button labeled "Support".
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