**KNOWN AW ISSUE**
Please be aware, there is a known issue with Saga badging when observing the AW map.
The team have found the source of the issue and will be updating with our next build.
We apologize for the inconvenience.
**KNOWN BUG - SPRING OF SORROW ANNIHILUS**
Currently, Annihilus has their Signature ability erroneously set to 1 - it should be 0.

The team will be fixing this issue ASAP.

Thank you for your patience.
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Is waiting weeks for tech support help normal?

thepiggythepiggy Posts: 504 ★★★★
in General Discussion
Support says there is an unusual increase in support tickets at this time and I just get transferred to different teams.

Anyone ever wait this long?


Comments

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    Xguard77Xguard77 Posts: 562 ★★★
    Even on cyber weekend it's typically 48 hours or less
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    Camby01Camby01 Posts: 572 ★★
    Yes I have waited weeks. Had to re validate the ticket was still active. Even when I was waiting on a response from support. It happens, not a great experience, but once you get a live body, it usually resolves fairly quickly.
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    HoitadoHoitado Posts: 3,707 ★★★★★
    It’s not supposed to take that long but with how Kabam does it I think it’s about right
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