not able to sigin with kabam id in my mcoc account

Shan2003Shan2003 Member Posts: 1
edited July 2022 in Suggestions and Requests
hello guys , i have a lv 46 mcoc account which is linked to google play games . when i am trying to sign in to kabam with same id it showing account already exist and when i am loging to kabam id its starting with lv 1 account. i want to know how can i connect my lv 46 account with kabam id i tried create kabam id 3 times with 3 different gmail but all starting with lv 1 account. presently my lv 46 account is only linked with google play games and why the hell i cant connect that account to kabam id. PLS HELP ME OUT GUYS IT'S A HUMBLE REQUEST!!!
Post edited by Kabam Porthos on

Comments

  • RiderofHellRiderofHell Member Posts: 4,707 ★★★★★
    Shan2003 said:

    hello guys , i have a lv 46 mcoc account which is linked to google play games . when i am trying to sign in to kabam with same id it showing account already exist and when i am loging to kabam id its starting with lv 1 account. i want to know how can i connect my lv 46 account with kabam id i tried create kabam id 3 times with 3 different gmail but all starting with lv 1 account. presently my lv 46 account is only linked with google play games and why the hell i cant connect that account to kabam id. PLS HELP ME OUT GUYS IT'S A HUMBLE REQUEST!!!

    Keep your account logged into Google play but don't log out at all and then link to kabam server, that should work
  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey @Shan2003, instructions to help you link your game progress to a Kabam ID can be found in THIS article.

    If you require further assistance with this process, I recommend reaching out to our Support Team. You can contact them by clicking HERE.

    Alternatively, if you would prefer to contact our Support Team from within the game, simply click on the gear shaped icon, located in the top left corner of the Home screen. From there, tap the button which says “Support”, then tap the button that says “Need more help? Contact us”.
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