War season rewards after alliance expulsion.
Eidan23
Member Posts: 2 ★
I am not the first nor the only one to be expelled from an alliance, leaving you without the possibility to join another and have at least 5 wars to qualify for seasonal rewards.
I was expelled at the end of war no. 8 and automatically left without seasonal rewards. I contacted kabam support, they told me to wait 24 hrs to see if I get the rewards (obviously we all know and the same support knows, that if you are not in an alliance you do not get any reward and that are at least 5 wars at least to get prizes) but I attended the indication and waited the 24 hrs.
I didn't get any reward, I contacted support again and what at first seemed to be just a matter of time for them to analyze my situation and see that I did 8 wars and that the expulsion of my alliance was a decision that surpasses me and that the most logical thing was to receive my season rewards as everyone who meets the minimum requirements, turned out that no matter if you are expelled even if you have the minimum number of wars, if you are not in an alliance, you get nothing at the end of the war season.
Here the question is, what does kabam do to help someone who is in the same situation as me, what does kabam do with the alliances, the abusive officers or leaders that with a simple click take you out of the alliance and leave your spending of resources, your effort, but most of all your time, thrown away because according to the support service it doesn't matter that they kick you out, it doesn't matter that those decisions are far out of your reach, it doesn't matter that you have spent resources, you have made efforts to try to get higher rewards at the end of the season, the kabam support service says that none of that matters and that you won't receive the rewards you have worked so hard for.
I'm not asking for something I didn't earn, I'm not even asking for anyone to be sanctioned, what I'm asking for is that my effort, my expenditure of resources and above all my time, get the fair reward I should have received like all the other members of the alliance I belonged to.
I am not the only one who claims war season rewards after an expulsion, I know, and we know that the claims when they are valid give you the opportunity to receive the rewards, even the generic message that they send at the beginning indicates that the support service does not give the rewards but that as
"In general, Kabam Support is unable to give season rewards to players. However, our policy is that we can make exceptions for players who completed most of the content and were either kicked from their alliance or accidentally left. Such players would typically be unable to re-qualify for those rewards, but we may be able to help in those situations. We are unable to make an exception, though, until after the season ends"
So all I ask is that my situation be reviewed again, by someone who doesn't leave your message in seen after 2 days (like Xerxes did
Kabam Support)
Thanks in advance to anyone who can guide me and help me with my situation.
The above message is a translation from Spanish to English using online software.
I was expelled at the end of war no. 8 and automatically left without seasonal rewards. I contacted kabam support, they told me to wait 24 hrs to see if I get the rewards (obviously we all know and the same support knows, that if you are not in an alliance you do not get any reward and that are at least 5 wars at least to get prizes) but I attended the indication and waited the 24 hrs.
I didn't get any reward, I contacted support again and what at first seemed to be just a matter of time for them to analyze my situation and see that I did 8 wars and that the expulsion of my alliance was a decision that surpasses me and that the most logical thing was to receive my season rewards as everyone who meets the minimum requirements, turned out that no matter if you are expelled even if you have the minimum number of wars, if you are not in an alliance, you get nothing at the end of the war season.
Here the question is, what does kabam do to help someone who is in the same situation as me, what does kabam do with the alliances, the abusive officers or leaders that with a simple click take you out of the alliance and leave your spending of resources, your effort, but most of all your time, thrown away because according to the support service it doesn't matter that they kick you out, it doesn't matter that those decisions are far out of your reach, it doesn't matter that you have spent resources, you have made efforts to try to get higher rewards at the end of the season, the kabam support service says that none of that matters and that you won't receive the rewards you have worked so hard for.
I'm not asking for something I didn't earn, I'm not even asking for anyone to be sanctioned, what I'm asking for is that my effort, my expenditure of resources and above all my time, get the fair reward I should have received like all the other members of the alliance I belonged to.
I am not the only one who claims war season rewards after an expulsion, I know, and we know that the claims when they are valid give you the opportunity to receive the rewards, even the generic message that they send at the beginning indicates that the support service does not give the rewards but that as
"In general, Kabam Support is unable to give season rewards to players. However, our policy is that we can make exceptions for players who completed most of the content and were either kicked from their alliance or accidentally left. Such players would typically be unable to re-qualify for those rewards, but we may be able to help in those situations. We are unable to make an exception, though, until after the season ends"
So all I ask is that my situation be reviewed again, by someone who doesn't leave your message in seen after 2 days (like Xerxes did
Kabam Support)
Thanks in advance to anyone who can guide me and help me with my situation.
The above message is a translation from Spanish to English using online software.
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