Why am i unable to Receive My Monthly Stats?

GIGA_CHADGIGA_CHAD Member Posts: 11
It's Been a 4-5 Months and I haven't Received My Monthly Stats via Mail.
I sent a Ticket to Kabam on Aug regarding The Problem and They Sent me Mail Preferences Link saying That I haven't On Monthly Stats and Gift Options and That's Why I'm Unable to Receive My Monthly Stats. But When I saw It was Already On but Then I Said Nevermind it's Okay in my mind and closed and opened The Option again.
But Still I'm unable to Get My Monthly Stats.
Is That Glitch or They Removed Monthly Stats?

Comments

  • Crine60Crine60 Member Posts: 1,446 ★★★★
    I used to receive them, and have the option turned on, but haven't gotten them for quite a while as well.
  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Hey there, if you're still not able to get those emails, I'd recommend getting back in contact with the Support Team and letting them know the issue has persisted. We don't have the same tools here on the forums, so they'd be better equipped to look into things for you.
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