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Iphone crash while playing

LololiamLololiam Member Posts: 5 ★
edited December 2022 in Bugs and Known Issues
Hi , my updzted iphone 11 crashes all days while playing in quest , aw or aq !!! This is so boring and annoying. Does anyone else have the same problem and fix it ??? Is it a kabam known issue !!? It’s a hell playing the game these last 5 days…… thx !!!
Post edited by Kabam Zibiit on

Comments

  • JinxesaxeJinxesaxe Member Posts: 451 ★★★
    What iOS is your iPhone 11 running on?

    My friend has had the same issues, and they play on a XR.

    I think it’s the device becoming outdated, and less functional.

    It might also be the bloating of the servers with cyber week, the amount of transactions, new players, returning players, etc..

    Hope this helps!

    Jinx
  • LololiamLololiam Member Posts: 5 ★
    It’s ladt ios version. I always updated it while new version comes out
  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Hey there, sorry to hear about this. I would first try to go through our troubleshooting steps for iOS, to see if that can resolve the issue. If that doesn’t solve the problem, I would get in contact with our Support Team. They can be reached from the game’s home screen by clicking the gear-shaped icon in the top-left corner of the screen and then scrolling down to the button labeled “Support”.
  • LololiamLololiam Member Posts: 5 ★
    I ll reinstall the game. If it does not work… i wll open incident to support team..

    I just enter in alliance war… game crash at first fight… 1 dead ! 😩😩😩😫😫😫
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