Simple fix for the HELP button
Remove it from the game.
If someone asks for help assume they would receive all the help needed. If someone asks for help with energy just auto give the 10 energy to them.
Then just add the 1000 loyalty to the calendar rewards.
At the very least if you can't do this can you move people who are asking for help with energy to the top of the list instead of the bottom? So many in my alliance do arena so no one ever gets much energy help.