Transaction Failures

DannyB01DannyB01 Member Posts: 471 ★★★
in Bugs and Known Issues
Every time I make a purchase in game, I’m having to sign into the App Store (iPhone user). The transaction requires a password and once its input I’m told the transaction is successful. Every time I go back into the game, it tells me the transaction failed.

I don’t enjoy seeing money taken from my Apple account and not getting what I paid for in game. Please fix this issue, it’s happening without fail now. Started around cyber weekend.

Comments

  • DannyB01DannyB01 Member Posts: 471 ★★★
    I just bought my 5th golden piggy bank and it’s the 5th ‘transaction failure’. This time is the first time it’s not eventually come through.

    Guess I’ll have to stop spending. Please fix this.
  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Hey there, our Support Team should be able to lend a hand here. You can reach them from the game’s home screen by clicking the gear-shaped icon in the top-left corner of the screen and scrolling down to the button labeled “Support”. You can also reach them here.
  • DannyB01DannyB01 Member Posts: 471 ★★★
    Thanks for that, I’ll give it a try!
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