Never. But make sure you don't cuss in your thread that gets them to respond really quick. It's the only way to get any kind of response from them it seems
How's this for a metrix. How much do I have to spend in development/payroll to fix the game.... how much am I making putting bandaids on it? Until that math changes, nothing will happen, and quite honestly, the math on that was done years ago. Kabam making millions and sucking the life out of folks, no brainer. It's wrong, said it wasn't what they were doing, but yes.
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