Yeah I only received 2 of the 4 crystals for the wrong ones they gave me during event and none of the cav crystals with the wrong drop rates replaced. What’s going on? Should have populated by now @Kabam Miike
Only received one cav nexus crystal and I indeed purchased all. Also I see some received features crystals and I bought those too. What is the criteria for compensation?
People must have forgot... You only get the Cavs refunded if you got them during the error(they fixed it shortly after the deals came out ) otherwise you won't get a refund.
The lesson here is that you need to record everything you do in this game and not just fights so you have proof when things go pear shaped. Having to go to that length is ridiculous, but sometimes reality is ridiculous.
Hmm Jax? Why the compensation is a feature crystal? o.O the whole problem was the drop rates wrong on the 15 paragon crystals that i bought Ps: I didn't claim it yet
I feel that, I can stay with no compensation at all, instead of these kind of nonsense
So we should keep yours?
You should take it back to your team and make it happen for each account i didnt recived nothing not even empty message but im sure i have bought all the nexus possible ;-)
People must have forgot... You only get the Cavs refunded if you got them during the error(they fixed it shortly after the deals came out ) otherwise you won't get a refund.
I got them refunded but my main question is why are people also getting 6* featured crystals alongside or instead and as in my case.. not at all?
There’s no communication as to what the featured crystals are for.. was there an error on the featured 6* as well and if so why haven’t I been refunded as I did buy all of them
OR
Is it compensation for what actually happened with the drop rates on the cav nexus?
Just seems odd some people got both, some people got cav nexus only and some people got featured crystals.. I would just like to know what is what
I think we deserve at least that UNLESS someone here can clarify on the situation
A lot of people are confused
how shortly after did they fix the crystals? i purchased bundle 2 13 times about 3 hours after they released.
Comments
It wasn't just the ones purchased with baubles.
Do I need to go through support with a refund request or are some being held back, because at least 10 of the Cavs were purchased very early on
@Kabam Jax can we please have a take on this?
Everyone else FYI we've also got another thread regarding above predicament
"https://forums.playcontestofchampions.com/en/discussion/333625/wrong-drop-rates-on-cav-crystals"