Bauble rewards not appeared

TheParasite

And

Kabam Jax said:

TheParasite said:

iDestroyerZ said:

Hmm Jax? Why the compensation is a feature crystal? o.O the whole problem was the drop rates wrong on the 15 paragon crystals that i bought
Ps: I didn't claim it yet

I feel that, I can stay with no compensation at all, instead of these kind of nonsense

So we should keep yours?

Mate... you can keep it if you wanted to... I haven’t claimed yet

Spect

Do thronebreakers get this compensation?

TheParasite

Spect said:

Do thronebreakers get this compensation?

I think only bundle 1 was a problem when comes to thronebreaker and kabam took care of it... only paragon players had these issues

StuartMcD91

Still no updated correction. Just the 6* featured and the blank message as well

I_tell_no_tales_1

CropDuster said:

GöD87 said:

So where’s my featured 6* that everyone else seems to be getting then?

Good question, where is my featured crystal?

Good question, Where is my featured crystal?

TheParasite

StuartMcD91 said:

Still no updated correction. Just the 6* featured and the blank message as well

Kabam did a quick fix on the crystals once they came to know... so the point is whether the crystal purchased before the fix or after to be valid for the compensation. Only those crystals which was/were bought before the tix have been given out.

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Omedenn

So what has been sent out so far? Gotten a featured 6* but didn’t get the cav nexus crystals yet.

SUPREME77

@Kabam Jax i purchased 9 and got no compensation:( i got those the second the were out.. what's going on?

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Sundance_2099

when do we get the baubles converted to gold?

theboss42

I got 14 out of 15 cavs but it's just one so I ain't gonna complain about it being missing

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SpaceCorp

I have gotten nothing. MisterFantastic is now one of the accounts that still havent gotten a compensation yet

SpaceCorp

All I wanted to do was to get my first 6* to help me get Uncollected, and then this started happening and I havent gotten anything in return

ChiliDog

If we got featured crsystals from the banquet crystals that once opened, did not give from the new correct pool, will we get compensation also?

It wasn't just the ones purchased with baubles.

DUOCENTO

I got nothing. Bought the 15 crystals and not get compensation. Support team don’t reaction on my letter from game

KnightOfTheRealm

I bought 15 and only got 10

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Trolololo

I got nothing, even messages

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iDestroyerZ

I got no cavs so far zzz

cane47

I put in a ticket and haven't gotten anything, not even an empty message lol

Midnightfox

Yeah I only received 2 of the 4 crystals for the wrong ones they gave me during event and none of the cav crystals with the wrong drop rates replaced. What’s going on? Should have populated by now @Kabam Miike

Thanks_D19

iDestroyerZ said:

I got no cavs so far zzz

Yeah me neither. I bought 10 cavs as soon as the store launched and the drop rates seemed off. Does anyone know how long they were bugged for?

Btank54

Only received one cav nexus crystal and I indeed purchased all. Also I see some received features crystals and I bought those too. What is the criteria for compensation?

darkMeliodas

How its posible they did this

Thanks_D19 said:

iDestroyerZ said:

I got no cavs so far zzz

Yeah me neither. I bought 10 cavs as soon as the store launched and the drop rates seemed off. Does anyone know how long they were bugged for?

Me too. I receive 2 featured crystal and noone cav nexus. I dont understand. How can i open a ticket?

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GamerKnite

People must have forgot... You only get the Cavs refunded if you got them during the error(they fixed it shortly after the deals came out ) otherwise you won't get a refund.