Thank you kabam
Shivacrux
Member Posts: 424 ★★★
For wasting my 90 elder marks
7
Comments
So if you have a issue…Can you call 1-800-KABAM? Nope. Is there a client service chat available? No, and the email support staff often behaves as if it is AI generated and has no clue what’s going on in game.
Is there even a banner at top of forums, in game or elsewhere saying “Hey, the game isn’t working correctly—please be patient, we are working on it”? Nope. Nada.
Bugs in game are no longer a sometimes thing. They are a most-of-the-time thing, and it shouldn’t be okay to just roll over and accept them from a company that makes a decent amount of revenue (and will make a decent amount more this weekend). It’s easy to forget this is a product made and sold by a company.
Players provide them their time and their money, both of which are incredibly precious. Where they feel either of those is wasted or disregarded, yeah, it’s pretty okay to come on forums and vent about what you perceive to be a poor product.
Dr. Zola
OP, probably a good idea to use energy the first couple days of BGs. It's a massive game, bugs are inevitable.