Summoner's Market bug

GunzMahoneyGunzMahoney Member Posts: 7 ★
in Bugs and Known Issues
I purchased the Stark Case from the Summoner's Market. The units showed up on my account, but never received the July 4th extras. I've rebooted at least 5 times., and waited overnight to give it time. Fwiw, I believe I would classify as proven rewards. (Completed 5.3.6).

Comments

  • Mother_FlerkenMother_Flerken Member Posts: 508 ★★★
    Raise a support ticket, it's possible ypu accidentally clicked on the stark case towards the bottom of the market which is just the generic version but nonetheless raise a ticket as that's how it'll ultimately be resolved one way or another.
  • MrSakuragiMrSakuragi Member Posts: 4,928 ★★★★★
    Everything comes in game in the same pop up message, units and bonus items. So yeah, I agree with above. Check your receipt and make sure of what you purchased.
  • SmellyteleSmellytele Member Posts: 17 ★
    Similar thing happened to me. I purchased the Black Panther one twice (and I have the receipts to prove it) and got the wrong items the second purchase. Both receipts show what I SHOULD have gotten in game.
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