exact same thing happened to me, if they need they could just give me my units back and ill spend them again XD
The weird part is they refreshed to a new timer after me doing it, but the way refreshes work, it should have either registered before the refresh, putting the rewards in my stash, or it should have been available now to claim. neither is true.
I have the same problem I'm on purchase number three but I have not made another purchase because I have not received credit for tier one and tier two offfer purchases I sent in a support ticket waiting for a response to my issue
There was a hiccup this morning and , as a result, Summoners are no longer able to accumulate points in the Fun in the Sun Solo Event as of 10am PT this morning.
The team is aware of it and have a solution locked and loaded.
Resetting the event would reset Summoners' progress, and that's certainly not ideal! The backend is still tracking contributions towards the event, it's just not attributing them toward milestones. So the team is going to take all of that information, after the event ends, and distribute all the rewards from any missing milestones; so don't worry, you will still get your milestone rewards!
Summoners are still able to contribute points and the event will remain visible in-game until 10am PT on July 7th. Any 48-hour timers from tiered offers should still extend beyond the end of the event, as intended, however the points will not contribute to the solo event.
We are working on getting an in-game message created and distributed to inform all Summoners.
Apologies for the inconvenience, thank you for your patience.
There was a hiccup this morning and , as a result, Summoners are no longer able to accumulate points in the Fun in the Sun Solo Event as of 10am PT this morning.
The team is aware of it and have a solution locked and loaded.
Resetting the event would reset Summoners' progress, and that's certainly not ideal! The backend is still tracking contributions towards the event, it's just not attributing them toward milestones. So the team is going to take all of that information, after the event ends, and distribute all the rewards from any missing milestones; so don't worry, you will still get your milestone rewards!
Summoners are still able to contribute points and the event will remain visible in-game until 10am PT on July 7th. Any 48-hour timers from tiered offers should still extend beyond the end of the event, as intended, however the points will not contribute to the solo event.
We are working on getting an in-game message created and distributed to inform all Summoners.
Apologies for the inconvenience, thank you for your patience.
hello, I have almost the same problem, the timer disappeared a little earlier than 48 hours and did not have time to buy the offer. I wrote to support a day ago, but no response. Can you, if not difficult, say if something is answered to you?
If the login offers disappear after 48hrs (or earlier) then the 7-day solo event should also disappear. Otherwise we might get the impression that we have until the end of the event to make more purchases. When the offers disappear, the event should go with it.
I am extremely confused - both the unit deals and "Fun in the Sun" event have 1 hour left on the clock and I was going to make my purchase only to find out that the offers are gone. So I can't even earn any more points towards the event even though there is an hour left. Can you please restore the deals?
Maybe they’re waiting until 48 hours after the deadline to give people who purchased a deal right at the end the time to get the next offer?
You might be right, that actually makes a lot of sense. If so, I just wish they'd specify that, because for me, the event is over. I'm waiting for JJ too.
The scary thing is that if someone bought the first offer just before the end, they could drag out the other 7 offers for another of 14 days!
I thought the same and even bought units and kept grinding arenas till I just reached 10500 units for the 2nd and 3rd deal but when I got the 2nd one, no other deals were shown up so this really messed me up badly and was not clear at all! Not sure if I should request a refund now or what should be done?
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The weird part is they refreshed to a new timer after me doing it, but the way refreshes work, it should have either registered before the refresh, putting the rewards in my stash, or it should have been available now to claim. neither is true.
I put in a support ticket.
There was a hiccup this morning and , as a result, Summoners are no longer able to accumulate points in the Fun in the Sun Solo Event as of 10am PT this morning.
The team is aware of it and have a solution locked and loaded.
Resetting the event would reset Summoners' progress, and that's certainly not ideal! The backend is still tracking contributions towards the event, it's just not attributing them toward milestones. So the team is going to take all of that information, after the event ends, and distribute all the rewards from any missing milestones; so don't worry, you will still get your milestone rewards!
Summoners are still able to contribute points and the event will remain visible in-game until 10am PT on July 7th. Any 48-hour timers from tiered offers should still extend beyond the end of the event, as intended, however the points will not contribute to the solo event.
We are working on getting an in-game message created and distributed to inform all Summoners.
Apologies for the inconvenience, thank you for your patience.
After the 7 day event reappeared, I made a few more purchases and I am still sitting at 0 of 750. Wipeout! Lol
If Kabam had a resolution “locked and loaded” shouldn’t the rewards have been released by now? Asking for a friend…
Not sure if I should request a refund now or what should be done?