Arena Bug

TJ_12

Having hard time playing arenas

Comments

RECON

Same here same thing happening to me.

WreakingGuy

Same in the Catalysts Clash arena, others are OK

AJ_Engel30

Same. Happening in multiple Arenas and I am not using the express feature.

The only option is to exit which results in loss of win streak.

DeanDoom

Greetings Summoners,

Yesterday, we released v40.1.1, a hotfix that addresses this Arena issue. If you have not downloaded that hotfix yet, we suggest doing so as soon as possible, and it should resolve your Arena issues.

Now that the issue is resolved, we can look at compensating for the lost time and resources.

The following packages will only be going out to Summoners that played in the Arenas and were affected by these issues between July 10th and July 17th, 2023.

200x Units
50,000x Battlechips
250,000x Gold

Sigil Subscribers will also receive an extension of their Sigil Subscription that will account for each day the bug was live before the fix went out, plus 3 extra days. That’s 8 Days, plus 3 for a total of 11 days.

We will work to get this out as soon as possible, but with other things happening right now, this may not happen until the beginning of August.

We apologize for the inconvenience and thank you all again for your patience.

Thanks for the update!