The game team has resolved this issue. Keys will be distributed via in-game messages and the quest timer will be extended.
More information and timeline here.
*This includes currently unclaimable keys as well*
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.

BGs Lag/ Disconnection Issue

SacrificialSacrificial Posts: 58
edited July 2023 in Bugs and Known Issues
I finish a round in a bgs match, 100% health, 47 seconds, and the game quits out of bgs, showing me the results of my previous match. It then loads the match I was in once again and the defender is back at 100% health with virtually no time left to actually win.

This has been an ongoing issue for months that clearly needs to be addressed, or at least receive some sort of compensation in the form of energy and elder marks. This bug has caused not just me, but other players to lose unfairly an absurd number of times, leaving a relatively poor taste.

I don’t think this would be nearly as big of an issue if I wasn’t already struggling within high ranked bgs, or trying my best to use elder marks as efficiently as possible, but the loss of points and resources crucial for larger rewards makes this an issue which should be addressed as quickly as possible.

Besides the loss of rewards and resources, it really just makes the game less enjoyable to play, to the point of it feeling more like a chore than anything.

Note: Most of the time when this bug occurs, I have no drop in internet connection or anything of the sort. This is the first time that this has occurred (in this manner) while I was still in game, as it usually never loads the fight and forces me to quit. I’ve tried waiting numerous times, and all it does is ensure I lose with zero points and waste two minutes staring at a loading screen.
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