Celebrations Crystal

Maestro1713

Why do we have to wait 7 hrs before we can claim the 1st one? Should it not be immediately available.... then every 7 hrs after that???

NastyPhish

Same problem.

DarkestDestroyer

Saved me making the post! It popped up saying to claim the Crystal, I went to, and I’ve got to wait 7 hours

GK_23

I was wondering the same thing.

ILoveDrDoom

Same thing happened to me

markj21

Same here!

Kabam Miike

I don't know why that message went out now, as this is how this has always worked. I wish we could start with a crystal right away, but unfortunately that's not a possibility with our current tech.

Starhawk

I guess this is their way out giving us one less crystal overall

FrankWhite

Kabam Miike said:

I don't know why that message went out now, as this is how this has always worked. I wish we could start with a crystal right away, but unfortunately that's not a possibility with our current tech.

Why not drop the Crystal 7 hours earlier ? So we would‘ve claimed the first one at the start of the event. (If it’s possible)

Typhoon

Kabam Miike said:

I don't know why that message went out now, as this is how this has always worked. I wish we could start with a crystal right away, but unfortunately that's not a possibility with our current tech.

Could send one in a mail to everyone.

markj21

Or shorten the timer for the first, then extend it after?

Demonzfyre

Kabam Miike said:

I don't know why that message went out now, as this is how this has always worked. I wish we could start with a crystal right away, but unfortunately that's not a possibility with our current tech.

In the future, the "first" one could be included with the event release message while the "next" one could start from the counter.

Ironside47

@Kabam Miike thanks for the explanation.

Typhoon

Demonzfyre said:

Kabam Miike said:

I don't know why that message went out now, as this is how this has always worked. I wish we could start with a crystal right away, but unfortunately that's not a possibility with our current tech.

In the future, the "first" one could be included with the event release message while the "next" one could start from the counter.

^^^

Fit_Fun9329

Kabam Miike said:

I don't know why that message went out now, as this is how this has always worked. I wish we could start with a crystal right away, but unfortunately that's not a possibility with our current tech.

Perhaps IT can solve this 😊

Asim38

Also, can it be added to the home screen so we don't have to keep going into crystals to keep checking? @Kabam Miike

MrSakuragi

Fit_Fun9329 said:

Kabam Miike said:

I don't know why that message went out now, as this is how this has always worked. I wish we could start with a crystal right away, but unfortunately that's not a possibility with our current tech.

Perhaps IT can solve this 😊

Turn it off and turn it back on

Fit_Fun9329

MrSakuragi said:

Fit_Fun9329 said:

Kabam Miike said:

I don't know why that message went out now, as this is how this has always worked. I wish we could start with a crystal right away, but unfortunately that's not a possibility with our current tech.

Perhaps IT can solve this 😊

Turn it off and turn it back on

Exactly 😅

UnOriginal

Also the timer begins when you first enter the Game can you at least start the timer at a common time?

GroundedWisdom

MrSakuragi said:

Fit_Fun9329 said:

Kabam Miike said:

I don't know why that message went out now, as this is how this has always worked. I wish we could start with a crystal right away, but unfortunately that's not a possibility with our current tech.

Perhaps IT can solve this 😊

Turn it off and turn it back on

Have you tried a Factory Reset?

Vance2_jr

Lol. Just….lol.

Usagicassidy

Kabam Miike said:

I don't know why that message went out now, as this is how this has always worked. I wish we could start with a crystal right away, but unfortunately that's not a possibility with our current tech.

Maybe don’t lie to your customers then.

iDestroyerZ

Kabam Miike said:

I don't know why that message went out now, as this is how this has always worked. I wish we could start with a crystal right away, but unfortunately that's not a possibility with our current tech.

So sending one crystal in a in-game message for us now is not a possibility? Cause that could make up for the mistake

GroundedWisdom

Usagicassidy said:

Kabam Miike said:

I don't know why that message went out now, as this is how this has always worked. I wish we could start with a crystal right away, but unfortunately that's not a possibility with our current tech.

Maybe don’t lie to your customers then.

What lie? "Every 7 hours Summoners will be able to....."

Kappa2g

Kabam Miike said:

I don't know why that message went out now, as this is how this has always worked. I wish we could start with a crystal right away, but unfortunately that's not a possibility with our current tech.

Then what about including one in a message to notify players the event has started?

Usagicassidy

GroundedWisdom said:

Usagicassidy said:

Kabam Miike said:

I don't know why that message went out now, as this is how this has always worked. I wish we could start with a crystal right away, but unfortunately that's not a possibility with our current tech.

Maybe don’t lie to your customers then.

What lie? "Every 7 hours Summoners will be able to....."

I’m mostly mad at another lie they told me and now I’m locked out of the paragon calendar.

This is just salt in the wound.

Maestro1713

Kabam Miike said:

I don't know why that message went out now, as this is how this has always worked. I wish we could start with a crystal right away, but unfortunately that's not a possibility with our current tech.

It's really quite simple then.... send that message and start the event 7 hrs earlier.....the event starts at 1pm est.... not 8pm

Odachi

GroundedWisdom said:

Usagicassidy said:

Kabam Miike said:

I don't know why that message went out now, as this is how this has always worked. I wish we could start with a crystal right away, but unfortunately that's not a possibility with our current tech.

Maybe don’t lie to your customers then.

What lie? "Every 7 hours Summoners will be able to....."

👀

GroundedWisdom

Odachi said:

GroundedWisdom said:

Usagicassidy said:

Kabam Miike said:

I don't know why that message went out now, as this is how this has always worked. I wish we could start with a crystal right away, but unfortunately that's not a possibility with our current tech.

Maybe don’t lie to your customers then.

What lie? "Every 7 hours Summoners will be able to....."

👀

You can't start the countdown for the Crystal until the Event begins. It's "Every 7 hours...", not one now and every 7 hours after.
This isn't new. This is how they've run before.

Demonzfyre

Usagicassidy said:

GroundedWisdom said:

Usagicassidy said:

Kabam Miike said:

I don't know why that message went out now, as this is how this has always worked. I wish we could start with a crystal right away, but unfortunately that's not a possibility with our current tech.

Maybe don’t lie to your customers then.

What lie? "Every 7 hours Summoners will be able to....."

I’m mostly mad at another lie they told me and now I’m locked out of the paragon calendar.

This is just salt in the wound.

Calendars never renew for progression changes. Objectives do, but calendars never have. So not sure what lie Miike or Jax would have told you.

Billotch13

This is a silly argument. Doesn't matter if "this is how it was always done." At the end of the day, the message for us to "Claim your Legends Celebration Crystal NOW!" was sent incorrectly. So not a LIE, but a mistake. It's a DUMB mistake to be sure, and one that seems to happen a lot, but the outrage seems misplaced.