Paragon Gauntlet

abamabam Member Posts: 32
I did thronebreaker event quest 100 percent exploration. Then I became paragon. Reset the game. Everything is good. But the special objective with the paragon gauntlet ticket is unclaimable and still says go now. I ran a path again in thronebreaker eq to see if that would kick it in. But it's still not giving the ticket for gauntlet or the 25 percent t6cc fragment crystal. Any suggestions for getting the ticket?

Comments

  • captaincushcaptaincush Member Posts: 870 ★★★★
    open a ticket with support and they may be able to help
  • UnyonfaceUnyonface Member Posts: 640 ★★★
    Maybe you had to be Paragon before the new monthly quest?
  • MrSakuragiMrSakuragi Member Posts: 5,688 ★★★★★
    Unyonface said:

    Maybe you had to be Paragon before the new monthly quest?

    This is standard. The account wasn’t paragon at the time the requirements were met, so he didn’t have the objective. Ticket with support is the only way.
  • Fit_Fun9329Fit_Fun9329 Member Posts: 2,209 ★★★★★
    edited September 2023

    Unyonface said:

    Maybe you had to be Paragon before the new monthly quest?

    This is standard. The account wasn’t paragon at the time the requirements were met, so he didn’t have the objective. Ticket with support is the only way.
    From the service perspective of kabam, they should implement a standard solution for that. Ticketing must be crazy on their side. There is definitely room for improvement to satisfy summoners and relieve service employees.

    I mean I read this every month for years
  • MrSakuragiMrSakuragi Member Posts: 5,688 ★★★★★

    Unyonface said:

    Maybe you had to be Paragon before the new monthly quest?

    This is standard. The account wasn’t paragon at the time the requirements were met, so he didn’t have the objective. Ticket with support is the only way.
    From the service perspective of kabam, they should implement a standard solution for that. Ticketing must be crazy on their side. There is definitely room for improvement to satisfy summoners and relieve service employees.

    I mean I read this every month for years
    Agreed. Especially since sometimes the request is successful and sometimes the summoner is told no and to wait until next month.
  • JustWantTheRewardsJustWantTheRewards Member Posts: 442 ★★★

    Unyonface said:

    Maybe you had to be Paragon before the new monthly quest?

    This is standard. The account wasn’t paragon at the time the requirements were met, so he didn’t have the objective. Ticket with support is the only way.
    From the service perspective of kabam, they should implement a standard solution for that.
    They should easily be able to track the progress of the objectives in the background while players are below the required progression level, but only make it claimable afterwards. No idea why they haven't already done that.
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