Can’t access paragon gauntlet (I just today earned the paragon title)

Terminator12271Terminator12271 Member Posts: 7 ★
in Bugs and Known Issues
I just today decided to finally focus on Rank 4 3 6* champs to finally earn the title, after earning the title I thought perhaps I’ll get access to the paragon gauntlet. But atm I have no access to the gauntlet, despite having the title for it.

Comments

  • Terminator12271Terminator12271 Member Posts: 7 ★


  • MrSakuragiMrSakuragi Member Posts: 5,323 ★★★★★
    Put in a ticket and they may help. Requirement is to be paragon when you complete EQ.
  • Terminator12271Terminator12271 Member Posts: 7 ★
    I completed EQ while I was throne breaker :/
  • UnyonfaceUnyonface Member Posts: 628 ★★★
    You won’t get it then
  • ArmageddønArmageddøn Member Posts: 865 ★★★★
    Terminator12271 said:

    I completed EQ while I was throne breaker :/

    Rookie mistake
  • Theflashseas10Theflashseas10 Member Posts: 163 ★
    You need to complete tb quest to earn paragon gauntlet keys
    Not cavalier
  • captain_rogerscaptain_rogers Member Posts: 9,663 ★★★★★
    Terminator12271 said:



    This is a known issue, raise a ticket they definitely help you
  • Theflashseas10Theflashseas10 Member Posts: 163 ★

    You need to complete this to get the key
  • DukenpukeDukenpuke Member Posts: 658 ★★★
    Same thing happened to me. I opened a support ticket and they manually completed the objective for me.

    "Thank you for contacting us with this concern. I understand that you have fully explored the Monthly Thronebreaker Event Quest but the Solo Objective has not marked as completed.

    I understand that you are concerned about the incomplete Solo Objective and we do have opportunities to assist players with that under specific circumstances. I have reviewed this account, and since it did qualify for support to mark it as completed, I have completed your request.

    If you have any other questions or concerns, please do not hesitate to include them in your reply."
  • Terminator12271Terminator12271 Member Posts: 7 ★
    How do I raise a ticket?
  • captain_rogerscaptain_rogers Member Posts: 9,663 ★★★★★
    Terminator12271 said:

    How do I raise a ticket?

    In settings there is a button called support, click it ajd it'll guide you
  • Terminator12271Terminator12271 Member Posts: 7 ★
    Aight went to the site, now where do I go from there?

    Do I go for account support or gameplay support?
  • DukenpukeDukenpuke Member Posts: 658 ★★★
    Terminator12271 said:

    How do I raise a ticket?

    https://help.kabamsupport.com/hc/en-us/requests/new

    "I need help."
  • SuperSvenSuperSven Member Posts: 1
    Why do i get this error, if i try to submit a ticket for this exact same issue?
    "Request not yet submitted. Please check your email to verify and submit your request."
  • DukenpukeDukenpuke Member Posts: 658 ★★★
    SuperSven said:

    Why do i get this error, if i try to submit a ticket for this exact same issue?
    "Request not yet submitted. Please check your email to verify and submit your request."

    You have to verify your email address for the support site. You should have an email from Kabam with a link to verify your email address.

    Once you do this, the ticket will be submitted and they'll get back to you. If you used an email other than the one that is linked to your MCOC account, they might ask you some questions to validate that you are the actual owner of that account.
  • Terminator12271Terminator12271 Member Posts: 7 ★
    Thank you everyone for the help,I’ll keep you updated as soon as I get the ticket!!!
  • Terminator12271Terminator12271 Member Posts: 7 ★
    I got the ticket thank you everyone!!!!
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