Did anyone besides me get cheated from receiving the 5* crystal shards [Not A Bug]

8084u8084u Member Posts: 4
edited November 2017 in Bugs and Known Issues
I was supposed to receive my 1000 5*crystal shards reward today. I was waiting for the clock to reset and log in so I could complete the special reward category and receive the prize. When it was time to log in nothing happened and the special login category disappeared. But my monthly and weekly loggin registered. I completed the monthly login today as well and received my Thor crystal. Where did the other reward go? Why can't I credit my log in on the special category? Sounds like kabam is cheating its players again. Funny thing is with that reward I would of received my 5* crystal. Anyone had this happen to them too?
Post edited by Kabam Wolf on

Comments

  • Maximus0215Maximus0215 Member Posts: 128
    Mine disappeared also.
  • CoatHang3rCoatHang3r Member Posts: 4,965 ★★★★★
    That calendar expired yesterday on the 28th day of the monthly calendar, you missed a day in the past week and cheated yourself out of the 1000 shards.
  • 8084u8084u Member Posts: 4
    How did I miss a day if my monthly loggin was completed? Please explain this to me.
  • 8084u8084u Member Posts: 4
    And I had every day checked marked. But suddenly vanished when I loggin the final day.
  • MarzGrooveMarzGroove Member Posts: 903 ★★★
    8084u wrote: »
    How did I miss a day if my monthly loggin was completed? Please explain this to me.

    The monthly calendar has grace period; the special calendar does not. Are you sure you logged in every single day?
  • 8084u8084u Member Posts: 4
    The support team won't even acknowledge that the weekly login has never been reset. The day the support team claimed I didn't login shows I participated in an alliance war and open/read my mail.
  • Kabam WolfKabam Wolf Member Posts: 1,277 ★★★
    Hey @8084u. Since calendar rewards isn't something we can help with in the forums, you'll want to speak with Customer Support about this. Since this isn't a bug, I'm going to go ahead and close your thread.
This discussion has been closed.